Frequently Asked Questions

Natural health products include vitamins, minerals, herbal supplements, homeopathic remedies, probiotics and other plant or nutrient-based products designed to support general wellbeing.

Most natural supplements are safe when used as directed. However, each person is different. If you are pregnant, breastfeeding, on medication, or have a medical condition, you should seek professional advice before using any supplement.

Choosing the right supplement depends on your individual needs, health goals, age and lifestyle. If you’re unsure, speak to one of our trained staff or a qualified healthcare professional.

Time frames vary depending on the product and the individual. Some supplements may show benefits within days, while others may take several weeks of consistent use.

Some supplements can interact with medication. If you take prescription medicines, always consult your doctor or a qualified health professional before starting a new supplement.

Many natural products have age guidelines. Always check the label for dosage instructions or ask a health professional before giving supplements to a child.

We stock both New Zealand-made and internationally sourced products. Details are available on each product page.

Most supplements are well tolerated, but individual reactions can vary. If you experience any unexpected effects, discontinue use and seek professional advice.

Certain nutrients and herbs are traditionally used to support immunity, sleep quality, digestion, energy and overall wellbeing. Results vary person-to-person and are best supported by a healthy diet and lifestyle.

Many of our products are vegan, vegetarian, dairy-free or gluten-free. Check the label or contact us if you need guidance on specific dietary requirements.

Shelf life varies by product. Store supplements in a cool, dry place away from direct sunlight, and always use them before the expiry date shown on the label.

Correct usage depends on the product and your health needs. Some supplements are taken daily, while others are used as needed. Follow the label or professional advice for best results.